© 2019 by White Rhino Bags

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Shipping & Returns

International Shipping
 

We ship all across Canada and the United States. At this time we are not setup to automatically ship outside of these two countries from the Check Out Page. BUT If you are interested in having something shipped to a location outside of these two countries please get in touch with us, and we’d be happy to see if there’s something we can arrange!
 

When Will My Order Arrive?

Once your order has shipped it normally takes between 5-15 days to arrive. Orders can occasionally take a little longer to arrive depending on your location or outside factors such as weather, holidays or postal service issues. Your order confirmation email will include a tracking number so you may track your packages progress.

Returns Information
 

Is there an issue with your order? We are sorry to hear that and would like to encourage you to get in touch with us regarding your concerns. We always have someone here to help and to answer any questions you might have.

If you are unhappy with your purchase and would like to return it for a full refund we’d be happy to do that. Please review and complete the following steps:

  1. Please pack your item(s) securely in the original product packaging including this packing slip. Kindly note that without including this packing slip with your returned item(s) there may be a delay in processing your return.

  2. Ensure your returned item(s) are in original condition (including all paperwork, packaging, and accessories) with tags attached. All items must be unworn, unaltered and unwashed. We do not accept returns on Final Sale items, Promotional items, or items sold as Seconds. We withhold the right to decline issuing refunds on returned items that do not meet the above conditions.

  3. We recommend sending your return package with a tracking number and insurance, as we are not responsible for lost or stolen packages. Please note that we do not cover return shipping costs. Returns must be made within 15 days of having received your package.

Once your order has shipped it normally takes between 5-15 days to arrive but may take a little longer depending on your location or outside factors such as weather or postal service issues.

Wholesale Ordering Information

Interested in resale or placing an order over 10 pieces? Please contact us in advance to learn more about what opportunities may apply! Contact us HERE

 

Have a question that wasn’t answered here or need help?

You can reach us through our contact page HERE